Frequently Asked Questions (FAQ)
Q. Where are you located, and do you have a physical store?
A. I am based in Denmark and work alone entirely online without a physical storefront
Q. Do you Ship international and What is the price and shipping cost to my country ??
A. We ship worldwide via DHL Express, Shipping cost is calculated in shopping card. There is FREE Worldwide Shipping for all orders over 1500 DKK - VAT
To be able ship all packages over 1500 DKK - VAT for free, there is quite high shipping under 1500 DKK !!!
We Ship only with DHL Express fastest and safest Shipping out there !
Q. Why is currency is different at paypal checkout ???
A. Currency changes every day so i can not keep up with updating it on my website. So you have to count that it is approximately cost in your currency
Plus PayPal have they own Currency converter that you can use for more precise pricing.
Q. VAT do i need to pay VAT if i am outside EU European Union ??
A. No all countries outside EU will not be charged 25 % of VAT, so look for prices without VAT
You will not be billed VAT at final stage in PayPal
Q. What Payment can i use ??
A. I am taking PAYPAL payments and Credit Cards, with PayPal you can pay with your account or regular credit cards without creating account and payment will get through immediately.
Q. Why is my currency wrong at PayPal payment ??
A. Please be advised, we use current exchange rates as provided by PAYPAL and only updated ones a month. The actual rate you pay will be determined by PayPal, and may (probably will) differ from what you see here. This is provided only to give you an idea of current rates, and implies no guarantees.
Q. I want to add more to my order, How do i do it ???
A. You contact me and i will add more to your current order. Then i will send you PayPal invoice to your email for payment, or make another order and i will refund the shipping
Q. I tried to pay with paypal but that didn’t work, what should i do ??
A. First of all please make sure that you have Phone number in your paypal address !
If it is still not working then please contact me and i will send a PayPal Invoice
Q. Can i Pay with Credit Card ??
A. Yes you can Pay with Credit Card through PayPal without making PayPal account
Choose PayPal as payment and choose Don't have PayPal account option
Then fill out all info and pay :) 